NATURECO is always finding new and better ways to serve you. Shipping is a huge factor for online retailers such as NATURECO, which is why we aim to offer you the quickest, cheapest, safest delivery.


Orders placed between Monday and Friday are shipped within 24 hours.
Orders placed after 12:00 pm on Fridays will be shipped the following week.
Orders are shipped via Canada Post with tracking number. We will provide you with a link to track your package online. No signatures are required.
Shipping fees include handling and packing fees as well as postage costs.
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.

– We do not ship to P.O. boxes.


If for any reason, we cannot fulfill your order within 24 hours, you will be contacted by email or phone and alternative arrangements will be made.
In the unlikely event that we are unable to fulfill your order within a satisfactory amount of time, you will have the option to cancel your order at no charge.

Your item(s) may be back ordered or unavailable. A customer support representative will then contact you to give you an update on the delay of shipment.
One or more item could be unavailable at the moment of your purchase. We will take full responsibility for this matter and cover all upcharges, handling fees and shipping fees for the remaining of the order. In stock items will ship right away.

Shipping options
– Regular postal service. Ships within 3-5 business days.
– Express postal service. Ships within 1-2 business days.
Exceptions can occur. In this case, you will be notified by e-mail or telephone by one of our representatives.


Free Shipping
– Available only for orders shipped in North America (Canada, Mexico and the United States of America)
– Free shipping starts at 30$ (before taxes)
– Regular Ground service only.
– Certain zones, area codes and districts may not be eligible for Free Shipping. A customer support representative will contact you following your purchase and your order may be put on hold, modified or cancelled.