60 day limited North American warranty. All returned items must be new, unused and resalable. The return shall be shipped in the same exact original package. A 10% restocking fee can be applied.
This return policy does not apply to services and gift cards.
- Contact us by e-mail at firstname.lastname@example.org to request a RA (Return Authorization) number.
- We will send you a Return Authorization (RA) number and a Return form that you will need to fill in.
- Ship us back your order at NATURECO, 1503 ch. St-Jean (suite 101), La Prairie , QC, Canada J5R 2L8. Please write the RA Number clearly on the outside of the box. Join the filled Return form to the package.
- A refund/exchange will be applied within 3 business days.
All returns must be received by NATURECO within 14 days of issuance of the RA number.
ALL PRODUCTS SOLD DURING A CLEARANCE EVENT OR A PROMOTION ARE NON-REFUNDABLE AND NON-EXCHANGEABLE. FINAL SALES ONLY.
Refund is automatically applied to your original method of payment. Please allow your financial institution 2 to 3 days of processing.